Property and Casualty Customer Service Representative

Appleton, WI 54914

Employment Type: Direct Hire Industry: Insurance Job Number: 2304 Pay Rate: Pay is based on experience

Our client with 30 employees is a friendly and professional insurance firm in the Appleton area who is seeking a Direct Hire Property and Casualty Customer Service Representative.  Candidate must be licensed in Property Casualty.  They have been in business 30+ years and they have 5 owners who have been with this company for  combined 80+ years!

Responsibilities for Property and Casualty Customer Service Representative:

  • Answer incoming calls to assist new and existing clients with personal lines property/casualty accounts.
  • Underwrite/maintain prospective and renewal business.
  • Respond to client and company questions on policies.
  • Enter new as well as update existing information in system.


Requirements of Property and Casualty Customer Service Representative

  • Must have and maintain Wisconsin Property and Casualty License
  • Ability to communicate orally and in writing with others to explain complex issues, receives and interprets complex information, and responds appropriately.
  • Qualified candidates will have at least 1-2 years’ experience working in an insurance company with Property and Casualty Insurance experience or someone who has worked under a direct writer.


  • 1st Shift approximately 8am -5pm, Monday through Friday.

Pay Rate:

  • Pay depends on experience. Benefits are included: Health Insurance (Employee pays 25% of premium); 2% automatic contribution to Simple IRA, 10 holidays, vacation, short term disability and life insurance.
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