Customer Service Support

Appleton, WI 54914

Employment Type: Temp/Hire, possibly Direct Hire Industry: Manufacturing Job Number: 2548 Pay Rate: $17.00-20.00/hour

A manufacturing company near the Fox Valley has a Customer Service Specialist opening and they will consider both Direct Hire and Temp-to-Hire candidates. They have 35+ employees and have a fast paced, business casual environment. If you are a person that likes a busy environment, can handle deadlines, and enjoy a variety of duties, this is the role for you!

Summary:
Overseeing the order process of taking the order, communicating with the client, following up on delivery and assisting with billing.

Duties for Customer Service Specialist:

  • Handling incoming calls with clients who are placing orders and then entering information into Excel.
  • Creating the order accurately for the production department
  • Scheduling trucks to pick up product.
  • Answering client questions on orders, restrictions, delivery, etc.
  • This company also offers the opportunity to cross train in the scheduling department.

Qualifications for Customer Service Specialist:

  • 3 years of CS or administrative skills required.
  • Strong attention to detail and high degree of accuracy is a must
  • Intermediate Word and Excel skills
  • Candidates must be a self-starter, be motivated and be highly organized.
  • This company requires a drug test
  • 2-4 year degree preferred but certainly not required.

Hours: 8-4:30pm, M-F

Pay: $17-20.00/hour. Full benefits when hired such as health, dental, 401k with up to 4% match, holiday and vacation pay.

Other related job titles: CSR, Customer Service Support, Administrative Assistant, Sales Assistant

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