Customer Service Specialist

Appleton, WI 54914

Employment Type: Direct Hire Industry: Administrative or Customer Service Job Number: 0003 Pay Rate: $17.00 - $20.00 / hour

Our busy client in Greenville is seeking a DIRECT HIRE Customer Service Specialist! They are a family owned company and have been providing service in Appleton, Neenah, Menasha, Kimberly, Darboy, Kaukauna, Greenville, and surrounding areas since 1960!  This is a fast paced, friendly environment, and the company is willing to train for the right candidate.   They are proud to conduct business based on a firm foundation of honesty, integrity, family values, comfort, service, reliability and trust. Apply today!

Responsibilities for Customer Service Specialist: 

  • Involves taking incoming phone calls and assisting callers
  • Ordering Parts
  • Entering Data into the system and scheduling. 
  • They will also follow up with current customers to confirm dates, update client on status of parts, and satisfaction of service. 

Hours for Customer Service Specialist: Monday-Friday 8:30-5:00pm

Pay: $17.00-20.00/hr depending on experience. Benefits offered: health, dental, short/long term disability and a vision discount

Qualifications for Customer Service Specialist:

  • Experience in an office setting as a CSR or administrative role.
  • They are looking for someone who is friendly, accurate, and have the ability to multi-task many duties at once.
  • This is a very fast paced environment, and the candidate must be able to juggle many things at once and continue to stay focused in a busy atmosphere
  • Experience with Microsoft Word is required, and Excel is helpful but not required.
  • An Associate's degree in related field is beneficial but not required.
  • If you enjoy people interaction and assisting client via the phone, this is an ideal role for you!

Hours for Customer Service Rep: Monday-Friday 

Two options for the hours: 8:30am- 5:00pm or 7:00am-3:30pm. 

Pay: $17.00-20.00/hr depending on experience.

Benefits offered: health, dental, short/long term disability and a vision discount

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