Direct Hire Parts Department Specialist

Neenah, WI 54956 | Direct Hire

Job ID: 1 Industry: Administrative or Customer Service Pay Rate: $16.50 - $18.00/hr

Our manufacturing client in the Neenah/Menasha area is seeking a Direct Hire Parts Department Specialist. If you are seeking a fast-paced company where your days will be busy and challenging, apply today!


Parts Dept Specialist Duties:

  • Communicate with clients on equipment and parts needed and assist support staff with quoting and ordering.
  • Maintain computer software PO/Inventory system and paperwork accurately
  • Identify, monitor and update parts and pricing in the system.
  • Work with purchasing and sales to keep appropriate and accurate inventories on a weekly and monthly basis.
  • Provide excellent overall customer service to customers, vendors and employees - Maintain positive relationship with vendors to handle customer concerns on orders/delivery.
  • Assist with parts and equipment returns, handle credit issues and update data in system.
  • Answer overflow customer service calls and direct caller to correct department
  • Other duties as needed.

Parts Department Specialist Requirements:

  • 2-3 years of administrative or customer service experience is required
  • Excellent customer service skills (phone and via face/face) and strong initiative to learn and adapt.
  • Intermediate Word and Excel experience and a comfort with technology
  • Excellent organizational and time management skills. Ability to handle stress associated with dealing with deadlines
  • Accept direction, follow instructions, and work well with all levels of personnel.
  • A drug test is required before the first day

Hours: M-F, first shift, starting time at 8:00am.


Pay: $16.50-18/hour


Full benefits offered: such as Health, Dental, Disability, vacation/holiday, and retirement plan.

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