Inside Industrial Customer Service

Appleton, WI | Temp-to-Hire

Job ID: 1 Industry: Administrative or Customer Service Pay Rate: Pay: $13.00 - $15.00 / hr

This Appleton manufacturing company has 50+ employees and is seeking a Temp-to-Hire Industrial Customer Sales Representative candidate to join their team!

 The culture can be described as hardworking, dedicated & loyal.  They know the tasks at hand and when / how they need to be completed, while maintaining a very safety conscious atmosphere.

As an inside Industrial Customer Sales Representative you will be able to do the following:

Process orders, generate sales orders, purchase orders, work orders, production entries & bills of material for products in the Overhead Lifting & Rigging Fields such as Cranes - Hoists - Rigging (shackles, hooks, hammer locks) Web Slings, Chain, Wire Rope, & Fall Protection.


You will assist customers and a designated Territory Sales representative via email and phone, handle quotes, research product, expedite orders, arrange drop ships, as well as handle product returns and repairs along with data entry, maintaining a quote file, and interaction with vendors.


You will also assist with tracking, investigating & researching customers (current and past orders) to resolve any discrepancies are also required. As a member of the sales team you will participate in weekly sales meetings, speak with technicians, internal staff, and vendors, along with sourcing and calling manufacturers throughout the day.


  • Must have experience in industrial or mechanical sales support where you are required to help the customer from beginning to end. (Not call center experience.).
  • Any related industry experience would be helpful - lifting equipment, hoists, slings, cranes
  • Must have basic understanding of Word, Excel and Outlook
  • Any accounting software experience is helpful but certainly not required. (i.e.; MAS 90 / Sage 100)

Hours: 7:30am-4:00pm (1/2 hour lunch)

Pay: $13.00 to $15.00/hour (based on experience) + beneifts offered when hired.  Benefits:  Health Insurance, Dental Insurance, Voluntary eye, Voluntary Short term & Voluntary Long term disability, 401 K with company match, Vacation


Please visit our website at for complete details and other open opportunities.


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